Privacy Policy
Effective Date: 10/03/2026
At WF Plumbing ("we", "us", or "our"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit or interact with our website.
This policy is intended to comply with the requirements of the Privacy Act 1988 and the Australian Privacy Principles.
Information We Collect
We may collect personal information when you interact with our website. This may include your name, email address, phone number, and any information you choose to provide through our contact forms or enquiries.
We may also collect website usage information through cookies and similar technologies used on our website.
How We Collect Your Information
Personal information is collected directly from you when you fill out a contact form on our website, request a quote or service, or contact us by email, phone, or message.
Information may also be collected automatically through cookies and similar technologies used by our website platform and advertising tools.
How We Use Your Information
We use the personal information we collect to respond to enquiries, provide requested quotes, deliver plumbing services, and communicate with you regarding your request.
Your information may also be used to send requested information, improve our website and services, and send marketing communications about our services where permitted by law.
We may contact you via email, telephone, or SMS/text message in relation to your enquiry, requested services, or marketing communications.
Website Platform and Data Storage
Our website is hosted on the Wix platform. Wix provides us with the online platform that allows us to present and offer our services.
Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your data on secure servers behind a firewall.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to help improve user experience and analyse website traffic.
These technologies may be provided by services including Google (such as Google Ads and analytics services) and Wix. These services may collect information such as browser type, device information, pages visited, time spent on the website, and advertising interaction data.
This information helps us understand how visitors use our website and allows us to improve our website, services, and marketing.
Disclosure of Personal Information
We do not sell or rent your personal information.
However, we may share your personal information with trusted service providers where necessary to operate our website and business. This may include website hosting providers, marketing or analytics services, professional advisers, or government authorities where required by law.
Withdrawing Consent
If you no longer wish for us to process your personal information, you may withdraw your consent at any time by contacting us at:
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, disclosure, alteration, or destruction.
While we take appropriate security measures, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so we encourage you to review it frequently.
Changes and clarifications will take effect immediately upon being posted on the website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.
Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
WF Plumbing
service@wfplumbing.com.au